Fault Code |
Condition/Description |
Resolution |
E1 |
Disables clean mode in both ovens, allows cook and microwave.
|
Repair the electronic range control (also called clock or ERC) |
E2 |
Turns all heat and micro off. Clears when oven temp drops below runaway temp and selector is off. |
Cook or clean mode runaway |
E3 |
Turns heat off on failed oven only, micro not affected. Can be cancelled by tweaking if a good oven temperature sensor is detected. |
Open oven temperature sensor (over 5000 ohms) |
E4 |
Turns heat off on failed oven only, micro not affected. Can be cancelled by tweaking if a good oven temperature sensor is detected. |
Shorted oven temperature sensor (under 500 ohms) |
E5 |
Turns all heat and micro off. Error will remain in display until repaired and powered up. No error tones. |
Control board too cold or too hot, repair the electronic range control (also called clock or ERC) |
E6 |
Disables clean mode in both ovens, allows cook and microwave. Can be tweaked away for retry. User must unlatch and delete the “—” to try to re-latch the door. |
Repair the electronic range control (also called clock or ERC) |
E7 |
Turns heat off on failed oven only, micro not affected. Cleared with a mode change. |
Illegal temp display turn off and retry |
E8 |
Turns heat off on failed oven only, micro not affected. Error will remain in display until repaired and powered up. No error tones. |
Repair the electronic range control (also called clock or ERC) |
E9 |
Turns heat off on failed oven only, micro not affected.
|
Latch switch problems |
E10 |
Turns all heat off, micro not affected. Error will remain in display until repaired and powered up. No error tones. |
Repair the electronic range control (also called clock or ERC) |
E11 |
Turns heat off on failed oven only, micro not affected. Tweaking clears to “—” for retry. |
CT oven; latch switch problem |
E12 |
Turns heat off on failed oven only, micro not affected.
|
CT oven; latch switch problem |
E13 |
Turns heat off on failed oven only, micro not affected. Disables clean mode in both ovens, allows cook and microwave. |
CT ovens; latch froze or no power to latch motor |
E14 |
Turns heat off on failed oven only, micro not affected.
|
Latch switch problems |
E15 |
Turns all heat off, micro not affected. Error will remain in display until repaired and powered up. No error tones. |
Repair the electronic range control (also called clock or ERC) |
F0 |
Internal logic failure; cancel key supervision. Sounds alarm and resets to non-cook mode |
Repair the electronic range control (also called clock or ERC) |
F1 |
Internal logic failure (monitoring function). Sounds alarm and inhibits cook modes |
Repair the electronic range control (also called clock or ERC) |
F2 |
Temperature runaway detected (Bake/Broil: 600 – 700 F; Clean: 930 – 1000 degrees F). Sounds alarm and resets to non-cook mode. Check relay board for stuck contacts. Check oven temperature sensor for normal room temperature resistance (1085-1097 ohms at 75 degrees F). Check sensor wiring connectors for a loose or high resistance connection. Check electronic range control (also called clock or ERC) functions |
Replace relay board if necessary. Replace oven temperature sensor if other components check normal. If failure repeats, repair electronic range control (also called clock or ERC) |
F3 |
Open circuit detected; oven temperature sensor. Check sensor for normal room temperature resistance (1085-1097 ohms at 75 degrees F). Check wires and connections between electronic range control (also called clock or ERC) and oven temperature sensor |
Replace sensor if other components check normal. Repair electronic range control (also called clock or ERC) if fail code reoccurs |
F4 |
Short circuit detected; oven temperature sensor. Check sensor for normal room temperature resistance (1085-1097 ohms at 75 degrees F). Check wires between electronic range control (also called clock or ERC) and sensor. |
Replace sensor if other components check normal. Repair electronic range control (also called clock or ERC) if fail code reoccurs |
F7 |
Function key shorted for over 16 seconds. Check for something pressing a key or preventing normal release of the key |
Repair electronic range control (also called clock or ERC) if other components check normal |
F8 |
Internal logic failure; calibration. Alarm sounds and resets to non-cook mode. Check oven temperature sensor for normal room temperature resistance (1085-1097 ohms at 75 F). Check wires and connections between electronic range control (also called clock or ERC) and oven temperature sensor |
Repair electronic range control (also called clock or ERC) and oven temperature sensor if other components check normal |
F9 |
Internal logic failure; door latch supervision. Alarm sounds and resets to non-cook mode. If door is locked due to clean temperatures, disconnect power until door can be unlocked |
Repair the electronic range control (also called clock or ERC) |
Fd |
Bake & Broil relay drives active simultaneously. Check relay board for damage: trace E6 to K2 & K3, and burned contacts K3 & K4 |
Repair electronic range control (also called clock or ERC). Replace relay board if necessary |
Blank display |
No power to electronic range control (also called clock or ERC). Check oven light and cooktop dial lights (powered by L2 & L1, respectively). Check relay board transformer primary, E1 to E2 (140 ohms typical). If the transformer internal fuse is still OK, check output voltages, pins 9 – 8 (3.2 V.A.C.) and 7 – 6 (21 V.A.C.). Check clock functions after replacing relay board |
If relay board transformer open (E1 to E2), replace relay board. If still no clock functions repair electronic range control (also called clock or ERC) |
CT and CMT OVENS
Error Code |
Notes |
Repair |
|
E1 |
C |
E |
Control board problem |
E2 |
K |
G |
Cook or clean mode runaway |
E3 |
A |
H |
Open oven sensor (over 5000 ohms) |
E4 |
A |
H |
Shorted sensor (under 500 ohms) |
E5 |
K |
D |
Control board too cold or too hot, or defective board. |
E6 |
C |
J |
Control board problem |
E7 |
A |
I |
Illegal temp. display turn off and retry |
E8 |
A |
D |
Control board problem |
E9 |
A |
E |
Latch switch problems |
E10 |
B |
D |
Control board problem |
E11 |
A |
F |
CT oven; latch switch problem |
E12 |
A |
E |
CT oven; latch switch problem |
E13 |
A |
C |
CT ovens; latch froze or no power to latch motor |
E14 |
A |
E |
Latch switch problem |
E15 |
B |
D |
Control board problem |
Notes: |
|
A |
Turns heat off on failed oven only, micro not affected |
B |
Turns all heat off, micro not affected |
C |
Disables clean mode in both ovens, allows cook and microwave |
D |
Error will remain in display until repaired and powered up. No error tones |
E |
Turning to off stops error and flashing can tweak away code |
F |
Tweaking clears to “—” for retry |
G |
Clears when oven temp drops below runaway temp and selector is off |
H |
Can be cancelled by tweaking if a good sensor is detected |
I |
Cleared with a mode change |
J |
Can be tweaked away for retry. User must unlatch and delete the “—” to try to re-latch the door |
K |
Turns all heat and micro off |
L |
If two switches show locked door, then “E13” and “Lock” are permanent in display (all modes). If two switches show an open door you can tweak away the “E13” |
Professional ranges PDR30/36/48, and PGR30/36/48
Fault Code |
Condition/Description |
Resolution |
E1 |
EEPROM error |
Repair Electronic Range Control (ERC) |
E2 |
Control not calibrated |
Repair Electronic Range Control (ERC) |
E3 |
Sensor opened |
Open oven temperature sensor (over 5000 ohms) |
E4 |
Sensor shorted |
Shorted oven temperature sensor (under 500 ohms) |
E5 |
Potentiometer failure |
|
E6 |
Over temperature – Cooking |
Check temperature sensor |
E7 |
Over temperature – Cleaning |
|
E9 |
No cooling fans |
Check fan motor |
E11 |
Door latch fault |
Check door latch |
E12 |
Exp. Board not connected |
|
E13 |
VCC lift off error |
|
E14 |
Selector switch error |
S, SM, and SMW Oven
Fault Code |
Condition/Description |
Resolution |
F1 |
Element supervisor enabled |
Replace main power board |
F1, F7 |
Poor connection between display and touch pad |
Replace control head kit and main power board |
F2 |
Oven temperature detected or door light coming on after 1 hour into self-clean |
Check that the oven latches and door light are operating properly. Check oven sensor from molex plug on main power board. Should read approximately 1050 |
F3 |
Opened oven temperature sensor |
Check connection on board, sensor should read approximately 1050 at room temperature |
F4 |
Shorted oven temperature sensor |
Check oven wiring, sensor should read approximately 1050 |
F5 |
Element supervisor is disabled |
Check oven sensor wiring, replace main board |
F7 |
Shorted key |
Replace control head kit and keypad |
F8 |
Shorted meat probe |
Replace main relay board |
F9 |
Invalid door lock |
Check latch and switches for proper operation, replace if needed |
FC |
Communication error |
Replace control head and main power board |
FF |
Bad analog |
Replace temperature sensor and main control |
F |
Communications error |
Check connections and replace main board |
FR |
Invalid door latch switch Communications error at display Element supervisor |
Replace lower latch Check connections, replace main board Replace lower temperature sensor and replace 2nd power relay board with main board |
C, CM, and CJ oven
Fault Code |
Condition/Description |
Resolution |
F10 |
Power board incompatibility |
Replace power relay board |
F11 |
Communication error with board |
Replace power relay board |
F12 |
Vcc lift-off ( power relay board ) |
Replace power relay board |
F13 |
Power Board not calibrated |
Check air switch or replace power relay board |
F14 |
Control Display PCB EEPROM error |
Replace power relay board |
F19 |
Miscellaneous power relay board error |
Replace power relay board |
F20 |
Upper oven cancel key shorted high |
Replace power relay board, and touch panel |
F21 |
Lower oven cancel key shorted high |
Replace power relay board, and touch panel |
F22 |
Upper oven cancel key shorted low |
Replace power relay board, and touch panel |
F23 |
Lower oven cancel key shorted low |
Replace power relay board, and touch panel |
F24 |
Touch input key stuck |
Replace power relay board, and touch panel |
F25 |
Multiple touch input keys stuck |
Replace power relay board, and touch panel |
F30 |
Upper oven sensor shorted |
Check sensor should read 1080 ohms at room temperature, if ok replace power relay board |
F31 |
Upper oven sensor open |
Check sensor should read 1080 ohms at room temperature, if ok replace power relay board |
F32 |
Upper oven over temperature while cleaning |
Check sensor should read 1080 ohms at room temperature, if ok replace power relay board |
F33 |
Upper oven over temperature while cooking |
Check sensor should read 1080 ohms at room temperature, if ok replace power relay board |
F34 |
Upper oven cooling fan air switch not detected |
Replace air switch, cooling fan, and check header P6 on PCB |
F40 |
Upper meat probe shorted |
Check P2 on PCB. Check meat probe wire if pinched. Replace PCB |
F50 |
Upper door signal shorted low |
Check P9 header on power relay board and P11 on PCB and power relay board. Check if door switch wire pinched in chassis. Replace power relay board and PCB |
F51 |
Upper door stuck unlocked |
Check header P9 on the power / relay board. Check if door latch switch wire pinched in chassis. Replace power relay board |
F52 |
Upper oven door position error |
Check P9 and P0 on the power relay board and P11 on relay board and PCB. Check if door switch wire pinched in chassis. Replace power relay board |
F53 |
Upper door stuck locked |
Check P9 header on power relay board. Check door latch switches and if wire is pinched in chassis. Replace power relay board |
F54 |
Upper latch input shorted |
Check P9 header on power relay board. Check door latch switches and if wire is pinched in chassis. Replace power relay board |
F60 |
Lower oven sensor shorted |
Check P2 on power relay board. Check lower oven sensor should read 1080 ohms at room temperature, if ok replace power relay board |
F61 |
Lower oven sensor open, oven sensor wiring |
Check sensor should read 1080 ohms at room temperature, if ok replace power relay board. Also check P2 on power relay board for solder break |
F62 |
Lower oven over temperature while cleaning |
Check sensor should read 1080 ohms at room temperature, if ok replace power relay board. Also check P2 on power relay board for solder break |
F63 |
Wrong oven temp while cooking |
Check sensor should read 1080 ohms at room temperature, if ok replace power relay board. Also check P2 on power relay board for solder break |
F64 |
Lower oven cooling fan air switch not detected |
Replace air switch, replace cooling fan, check connections, check P6 on PCB control display |
F70 |
Lower meat probe shorted |
Check header P2 on PCB. Check for meat probe wiring pinch. Replace Control PCB |
F80 |
Lower door signal shorted low |
Check header P5 on the power relay board and P11 on power relay board and PCB. Check door switch wiring and door switch. Replace control display PCB |
F81 |
Lower door stuck unlocked |
Check header P5 on the power relay board. Check wiring on latch switch. Replace power relay board |
F82 |
Lower oven door position error (locked or open) |
Check headers P5 and P0 on the power relay board and P11 on both relay board and PCB. Check wiring on door latch switch. Replace power relay board |
F83 |
Lower door stuck position |
Check headers P5 on the power relay board. Check wiring on door latch switch. Replace power relay board |
F84 |
Lower latch input shorted |
Check headers P5 on the power relay board. Check wiring on door latch switch. Replace power relay board |