We use the following shipping companies to send your timers back to you.
CANADA POST
Expedited:
Guarantees delivery next day locally,
1 – 3 business days regionally,
2 – 7 business days nationally (Between most major Canadian city centres)
Xpresspost:
Guarantees delivery next day locally and regionally,
2 business days nationally (Between most major Canadian city centres)
Priority Post:
Guarantees delivery by noon next business day locally and regionally,
Next business day nationally (Between most major Canadian city centres)
FEDEX
Ground:
1 to 7 business days
Economy:
1 to 3 business days by 5 p.m. to businesses and by 8 p.m. to residences in most metropolitan areas
2 Day:
1 to 2 business days by 5 p.m. to businesses and by 8 p.m.to residences in most metropolitan areas
Priority Overnight:
Morning next business days to most metropolitan areas 2 to 3 business day to other areas
We do not charge any handling fees. We only charge you what it costs us for shipping to send your timer back to you.
In the unlikely event that our courier loses your shipment, we will refund your invoice amount but we are not liable for the cost of a replacement timer.
We make no promises nor imply exact delivery times on any shipment. We strive to provide top quality customer service and work hard to ship all orders as soon as possible.
We are not responsible for damage our Carriers. If there’s damage, contact the Carrier directly. (Retain original carton for inspection)
PACKAGING
It is important to wrap and package your electronic clock carefully prior to shipping. If you are using bubble wrap to package your timer make sure to loosely wrap paper towel or newspaper around the clock first. Do not use Styrofoam to package your electronic clock as this can create static build-up which could further damage the clock.